Support

Contact us

Have a question about a report, a data discrepancy, or a partnership idea? We're happy to help.

Reporting a data issue

If a vehicle report shows information you believe is inaccurate, email us the VIN and a short description. Decoded specifications come from public databases, so we can help you understand the source and, where possible, request a correction.

Response time

We typically reply within 1–2 business days.